Reduction in customer support costs
Deflect high volume tickets and reduce customer support costs by up to 70%.
Effortless customer experience
If customers reach out, it means things went wrong. Don’t delight them. Instead, resolve their problem with the lowest customer effort score (CES) possible.
Consistency in resolutions
Agents are humans, and often they go off the scripts. Self-serve flows make sure you provide consistent customer support with no room for error.

Build flows and get visibility into them
Turn agent scripts into a decision tree using the drag-and-drop menu. Be able to adapt the business logic and rules when necessary.
Easily edit customer facing UI with mobile and web SDKs
Edit forms in the same application for both mobile and web clients and get changes reflected immediately. No need to wait for mobile release schedules.

Get insightful and actionable analytics
Get visibility into CSAT, CES and expense for every flow and branch. Measure what matters most and get actionable insights.
Experiment
Test new flows to improve metrics (CSAT, NPS) or optimize your refund expenses. Run A/B tests and track results.
Go deep when necessary
Extend the platform using your own code. Customize it to your company’s needs.
Developed for teams of all sorts and sizes
Engineering teams
Extend the platform using your own code. Customize it to your company’s needs.
CX and Ops Teams
Get visibility into CSAT, CES and expense for every flow and branch. Measure what matters most and get actionable insights.
Product and Design teams
Edit forms in the same application for both mobile and web clients and get changes reflected immediately. No need to wait for mobile release schedules.
A robust set of features
Fully in the cloud
Build automations and workflows in the cloud
Versioning
Create new versions of workflows and track changes
Integrations
Seamless integrations with CRMs and your internal systems
Testing
Test your workflows to safely launch to production
Logging and Analytics
Unlock the value of data and get actionable insights
Training and support
Comprehensive documentation, tutorials and support
Integrations
Integrated with all tools you already know and love








Our Team
Built by the team from Uber, Amazon, and Stanford University
Investors
Backed by the same investors who invested early in Lyft, Palantir, Udemy, Gusto, Instacart, LucidChart, Webflow.

