ChatGPT and GPT-4 use cases in Customer Support.
Powered by GPT-4
Reduction in Average Onboarding Time
Reduction in Average Handle Time
Increase in Average Deflection Rate
Increase in Average CSAT for Self-Service
Empower up to 50-70% of your customers to
self-serve. Reach 99% accuracy in self-service resolutions.
Enable agents to deliver consistent experience with our guided automated workflows, leaving no room for errors and reducing the necessity of QA.
Risk & Fraud Prevention
Use the contextual customer data to make decisions and refund customers based on their LTV, geography, or any other parameter.
Leverage integrations with CX platforms and 100+ carriers to deflect WISMO tickets via web, email, mobile, text, or chat.
Move from reactive mode to proactive by notifying your customers about late delivery, order status, or special offers.
Manage subscription and cancellation experiences to reduce churn. Target high-value customers with personalized offers and increase your revenue.
Leverage contextual customer data and our anti-fraud rules and templates to prevent fraud in self-service.
Turn any multi-step agent workflow into a one-click action and enable agents with automation to reduce AHT and improve agent morale.
"Thanks to Kodif, we have achieved the goals we set out to. Our customers receive high-quality, fast, informed support, and our agents are able to work more effectively."
"Kodif has been a game changer for our customer service operation. Their self-service flows have increased our customer satisfaction rating, return rate, and brand loyalty."
"Since we adopted Kodif, we’ve have seen an increase in our agent utilization and the overall CSAT. Agents, now, can focus on resolving important issues and prioritize high value customers."
Try the KODIF Agent Assistant today
and start providing exceptional