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ChatGPT and GPT-4 use cases in Customer Support.

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AI customer support automation.
Zero engineering required.

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Here’s how KODIF
can help you!

25%
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Reduction in Average Onboarding Time

40%
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Reduction in Average Handle Time

30%
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Increase in Average Deflection Rate

93%
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Increase in Average CSAT for Self-Service

AI Assistant

Reduce Average Handle Time
by up to 40%

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Self-Service

Empower up to 50-70% of your customers to
self-serve. Reach 99% accuracy in self-service resolutions.

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Mobile phone and desktop
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No engineering required

Enable agents to deliver consistent experience with our guided automated workflows, leaving no room for errors and reducing the necessity of QA.

Kodif's work structure

Use cases

Refund

WISMO

Proactive Outreach

Subscription Management

Risk & Fraud Prevention

Agent Assistant

Refund

Use the contextual customer data to make decisions and refund customers based on their LTV, geography, or any other parameter.

Refund
WISMO

Leverage integrations with CX platforms and 100+ carriers to deflect WISMO tickets via web, email, mobile, text, or chat.

WISMO
Proactive Outreach

Move from reactive mode to proactive by notifying your customers about late delivery, order status, or special offers.

Proactive Outreach
Subscription Management

Manage subscription and cancellation experiences to reduce churn. Target high-value customers with personalized offers and increase your revenue.

Subscription Management
Risk & Fraud Prevention

Leverage contextual customer data and our anti-fraud rules and templates to prevent fraud in self-service.

Risk & Fraud Prevention
Agent Assistant

Turn any multi-step agent workflow into a one-click action and enable agents with automation to reduce AHT and improve agent morale.

Agent Assistant

What our customers have to say

Good eggs
GoodEggs reduces Average Handle Time by 40%
increasing productivity of their support team using
Kodif's low-code CX platform.
"Thanks to Kodif, we have achieved the goals we set out to. Our customers receive high-quality, fast, informed support, and our agents are able to work more effectively."
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Cindy Rodriguez

Senior CX Manager

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ReserveBar reached 93% CSAT and saved 850 CX agent hours within 2 months of using Kodif’s low-code CX platform.
"Kodif has been a game changer for our customer service operation. Their self-service flows have increased our customer satisfaction rating, return rate, and brand loyalty."
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Dan Raphaelson

Customer Care Coordinator

Byte
ByteApp automated the refund experience, reduced customer support expenses by 45%, and improved CSAT from 65% to 90%.
"Since we adopted Kodif, we’ve have seen an increase in our agent utilization and the overall CSAT. Agents, now, can focus on resolving important issues and prioritize high value customers."
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Salman Abubakar

Senior Product Lead

Building trust with the most stringent data security measures in place

HIPAA Compliant
AICPA SOC

Book a demo now!

Try the KODIF Agent Assistant today
and start providing exceptional
customer service.